Payment Window open Mon-Friday 8am-Noon. City Hall Closed-Services continue online and on phone, call (615) 791-3217

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See Governor Lee's Executive Orders - Health Guidelines to Stop the Spread of COVID-19

Visitor Information Center

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400 Main Street, Suite 130, (Entrance on 4th Ave North)

Photo of the inside of the Franklin Visitor Center

Downtown Franklin, comprised of a beautiful 15 block historic district, offers true Southern hospitality with a great American Mainstreet and 200 years of rich history. Visitors will find commemorative brick sidewalks, beautiful landscaping, lovely Victorian architecture, and stunning renovated historic buildings – all located in the heart of Franklin. Downtown Franklin offers elegant shopping, restaurants, antique shops, a variety of clothing stores, art galleries, professional services, and more.

The Franklin Visitor Center is located in Historic Downtown Franklin, now at the corner of Main Street and 4th Avenue, 400 Main Street, Suite 130 (entrance is located on 4th Ave. North). It's open Daily and the friendly, knowledgeable staff will help plan your visit and make the most of your time here. The Visitor Center also has a variety of Franklin Merchandise for Sale. Stop by to see them and pick up your favorite souvenirs!

For more information on visiting Franklin, Tennessee, please contact the visitor Information Center directly at (615) 591-8514 or the Williamson County Convention and Vistors Bureau at (866) 253-9207 or