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Parks Department

The goal of the City of Franklin’s Parks Department is to provide a diverse and a quality system of parks, recreation facilities, greenways and public open spaces that contributes to and enhances the environmental character of the community.  For more information on the Department, visit their website or call 615-794-2103.  For information on Parks Special Events, call 615-550-6947.

Planning and Sustainability Department

The mission of the Planning and Sustainability Department is to accomplish the highest quality of life for the citizens of Franklin by striving for constant improvement of the built environment and the conservation of natural and historic resources.  For more information, visit the Department's website or call 615-791-3212.

Police Department

Use the 9-1-1 emergency line to report all emergencies. For non-emergency contact for the Franklin Police Department, call 615-794-2513.


To report a pothole, call the Street Department at 615- 791-3254.

Property Taxes

All property taxes, real and personal, are payable on October 1 and shall become delinquent March 1 of each year. For information on property taxes, contact the Revenue Management Office at 615-791-3226.

Public Transportation 

See "Trolleys"


The City of Franklin Purchasing Office is dedicated to the principles of integrity, transparency, competition and fairness in pursuit of the timely acquisition of non-construction related goods and services. For more information, please contact the Purchasing Office at 615-550-6692 or purchasing@franklintn.gov.


The City of Franklin offers a Blue Bag Curbside Recycling program for residents.  For information on the program, visit the website or call 615-794-1516.

Road Construction

For information on current city road projects, contact the Engineering Department at 615-791-3218.


See "Education

Senior Citizens Assurance Program

Daily contact for senior citizens who do not have family nearby or are living on their own.  This is a free service provided by the Williamson County Sheriff's Department.  For more information, call 615-790-5554 or 615-790-5560.

Senior Enrichment

The Williamson County Enrichment Center is structured to facilitate programs and community engagement for senior citizens ages 55 and up Monday through Friday from 7:00am to 3:00pm. During afternoon, evenings and weekends, the venue transitions to offer programs for young and old alike offering classes and events to include: arts and crafts, music, dance, theatre and much more. For more information, call 615-786-0186.

Senior Living Options

SeniorGuidance.org provides comprehensive resources on various senior living options, including: assisted living facilities, senior living communities, nursing homes, independent living communities, continuing care retirement communities (CCRC) and all other long term senior care options, including memory care such as Alzheimer's or Dementia.

Sanitation and Environmental Services Department

The Sanitation and Environmental Services  Department is responsible for the collection and disposal of all residential, commercial, yard and bulk waste within Franklin city limits to ensure the health, welfare, safety and sanitation of our community. For more information, visit the Department's website, or call 615-794-1516.

Special Events

All requests for events within the City of Franklin (including, but not limited to, block parties, local special events, and parades) must be made on the City’s Special Events Application. For more information on special events, contact the City’s Communications Office at 615-791-3217.  For a list of Annual Events or Festivals, click here.

Street Lights

Street Lights are maintained by Middle Tennessee Electric Membership Corp . To report a street light outage, call 1-877-986-8362.

Street Department

The Street Department is responsible for responsible for proper maintenance of the City’s streets and alleys. For more information, visit the Department's website or call 615-791-3254.


For more information on the City's sustainability efforts, visit the Live Green website or call the City's Sustainability Coordinator at 615-550-6741. 

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