For information on the Executive Order concerning Face Coverings, go to:


City Hall open Monday - Friday, 8 am - 5 pm.

 For Covid-19 updates, visit


Press Enter to show all options, press Tab go to next option

Line flushing and cross connection programs

red fire hydrant shooting out water

Line Flushing Program

The Water Management Department conducts a comprehensive water line flushing program throughout the City. Flushing is a process that rapidly removes water from the City’s water piping system. Flushing uses water force to scour out materials that accumulate in the City’s pipes. Water pipes are usually flushed by opening fire hydrants.

City of Franklin Flush Zones Map and Schedule

Cross Connection/Backflow Prevention Program 


The goal of the City of Franklin Water Management Department is to supply safe water to every customer under all foreseeable circumstances. When water is used improperly, such as through a cross connection that could create backflow from the customer to the distribution system, threatens the health and safety of customers. The possibility of backflow due to improper use of water within the customer’s premises is especially significant because such cross connections may easily result in the contamination of our water supply. Such situations may result in the public water system becoming a transmitter of diseased organisms, toxic materials, or other hazardous substances that may adversely affect large numbers of people. The only protection against such occurrences is the elimination of such cross connections or the isolation of such hazards from the water supply lines by properly installed and approved backflow prevention assemblies. The City of Franklin Water Management Department implements a continuing program of cross connection control to systematically and effectively prevent the contamination or pollution of the potable water system. City water inspectors test household and commercial backflow prevention devices once a year. Testing is required by the state of Tennessee and the annual testing fee will be added to residents' water bill. 

This is a link to the City's approved Cross Connection Plan approved by TDEC.

Cross Connection Control Plan

Tennessee Backflow Prevention Association

Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Download Acrobat Reader Flash Player Download Flash Player Windows Media Player Download Windows Media Player Microsoft Silverlight Download Microsoft Silverlight Word Viewer Download Word Viewer Excel Viewer Download Excel Viewer PowerPoint Viewer Download PowerPoint Viewer