Payment Window open Mon-Friday 8am-Noon. City Hall Closed-Services continue online and on phone, call (615) 791-3217
See Governor Lee's Executive Orders - Health Guidelines to Stop the Spread of COVID-19
For questions or concerns regarding your utility bill, please call 615-794-4572.
All other inquiries, please call 615-794-4554.
The Water Management Department provides water, wastewater, and reclaimed water services for its customers located primarily in the City of Franklin.