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Americans with Disabilities Act

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Sara E. Sylvis
ADA Coordinator
Risk/Benefits Manager
109 3rd Avenue South, Suite 102
Franklin, TN 37064
Fax: 615-550-1965

Americans with Disabilities Act

On July 26, 1990, President George H.W. Bush signed into law the ADA, a comprehensive civil rights law prohibiting discrimination on the basis of disability.  The ADA law broadly protects the rights of individuals with disabilities in employment, access to State and local government services, places of public accommodation, transportation and other important areas of American life.  The ADA law also requires newly designed and constructed or altered State and local government facilities, public accommodations and commercial facilities to be readily accessible to and usable by individual with disabilities. 

Discrimination Statement

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990, the City of Franklin, TN (City) will not discriminate against any qualified individuals with disabilities on the basis of disability in the City’s services, programs, or activities.  

The City does not discriminate on the basis of disability in its hiring or employment practices. The City will not ask a job applicant about the existence, nature, or severity of a disability. Applicants may be asked about their ability to perform specific job functions. Medical examinations or inquiries may be made, but only after a conditional offer of employment is made and only if required of all applicants for the position. The City will make reasonable accommodations for the known physical or mental limitations of a qualified applicant or employee with a disability upon request unless the accommodation would cause an undue hardship on the operation of the City’s business. The City will make an individualized assessment of whether a qualified individual with a disability meets the selection criteria for employment decisions. To the extent its selection criteria for employment decisions have the effect of disqualifying an individual because of disability; those criteria will be job related and consistent with business necessity.  

The City will provide appropriate auxiliary aids and services, including qualified sign language interpreters and assistive listening devices, whenever necessary to ensure effective communication with members of the public who have hearing, sight, or speech impairments, unless to do so would result in a fundamental alteration of its programs or an undue administrative or financial burden. A person who requires an accommodation or an auxiliary aid or service to participate in a City program, service, or activity, should contact the City’s Human Resources Department, Title VI Coordinator, 615-791-3277 as far in advance as possible but no later than 120 hours before the scheduled event.  

The City will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who are wheelchair users.

Transition Plan

The City of Franklin is striving to make all City programs, services and facilities accessible to all persons, especially those with disabilities.  Under the American with Disabilities Act, the city is adamant about the law.  The American with Disabilities Act Transition Plan is the City’s commitment to providing equal access to all of its public programs, services, facilities and activities for citizens with disabilities.  To develop this plan, the City has undertaken a comprehensive evaluation of its facilities and programs to determine what types of access barriers exist for individuals with disabilities.  This plan replaces previous self-evaluation and transition plans developed by the City and its departments and will be used to guide future planning and implementation of necessary accessibility improvements.

The plan can be viewed or downloaded here:

Public Right-of-Way Transition Plan (Draft Document under Development) - The City of Franklin, TN, has prepared an Americans with Disabilities Act (ADA) Public Right-of-Way Transition Plan to address accessibility needs for persons with disabilities living and visiting the City.   The plan sets priorities to improve pedestrian access routes along City-owned streets with facilities such as curb ramps, accessible pedestrian signals, and accessible transit stops. 

Facilities Transition Plan (Draft Document under Development) - The City of Franklin, TN, has prepared an Americans with Disabilities Act (ADA) comprehensive survey of architectural barriers in numerous City owned facilities.  These surveys represent the highest public volume locations.  They also provide a good mixture of facility types as well provided the City and overview of architectural barriers that prevent people with disabilities from using its facilities and participating in its programs. 

Parks Transition Plan (Draft Document under Development) - The City of Franklin, TN, has prepared an Americans with Disabilities Act (ADA) comprehensive survey of certain parks and park facilities to bring them into compliance with ADA requirements.


City of Franklin Title VI Management Plan

City of Franklin Applicant Accommodation Request

Grievance Procedure Under ADA

If you need immediate assistance, have questions or need additional information, please contact your local ADA Coordinator.

To fill out a service request for ADA accommodation, please click here.

Sara E. Sylvis, RMPE

Helpful Links:
Department of Labor
Equal Employment Opportunity Commission
Department of Justice