Mayor issues Stay at Home Order.  For more information, go to

City Hall Closed-Services continue online and on phone, call (615) 791-3217

For Covid-19 updates, visit

Vision, Core Values, and Mission

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ISO Class1 LogoVision

Service Through Excellence

Core Values

  • Professionalism
  • Integrity
  • Compassion


The mission of the City of Franklin Fire Department is to provide the highest level of service and protection through:

  1. Prevention – Our proactive approach to eliminate the loss of life and property through code enforcement, public education and plan review.
  2. Training – Our commitment to continuous improvement through organization, team and individual development.
  3. Response – Our efficient, coordinated and timely mitigation of all emergency and non–emergency calls for service.
  4. Communication – Our vital tool that enhances, builds and strengthens our internal and external relationships.
  5. Preparedness – Our community-wide emergency management process that includes preparation for major events and incidents.