Please be aware of recent scam emails impersonating local jurisdictions and requesting payment. These messages may reference real projects or staff names. Our jurisdiction will not request payment by unsolicited email or ask for wire transfers. Always verify payment requests and use the portal for official GeoCivix (plan review) transactions. Should you have questions about an invoice or payment request, please contact the City of Franklin directly at 615-794-7012.

One Stop is an expedited review process that allows customers to submit permit applications and receive results in one day.  The review process is entirely digital through the plan review portal, but customers can come to the office for assistance with uploading plans or to speak with reviewers about specific issues.  One Stop takes place on Monday (11:00 AM submission deadline) and Wednesday (11:30 AM submission deadline). Please use the words “ONE STOP” when naming your submission. Development One Stop takes place on the 1st and 3rd Wednesdays of the month. Walk-in meetings are 20 minutes to discuss open issues.

Building Permit Applications

Residential Projects (excluding flood plain and critical lots)

• New Single Family Homes up to 5000 square feet
• Additions
• Renovations
• Homeowner Projects

Non-Residential Projects

• Office renovations/tenant build-out (open office layout) up to 10,000 s.f.
• Retail/commercial renovation/tenant build-out up to 5,000 s.f. (no restaurants or assembly occupancies)
• Review of plan corrections and field revisions 

Land Development Applications

Development One Stop takes place on the 1st and 3rd Wednesdays of the month

• Site plan and final plats identified by DRT review

Helpful hints to make your one stop process a success

Prepare a complete set of plans and include a written scope of work that clearly describes the project details. For non-residential projects, submit signed and sealed plans covering all applicable disciplines, including structural/architectural, plumbing, mechanical, and electrical work. For new residential construction, additions, and decks or porches, a scaled plot plan must also be provided. Be sure to include any other required supporting documents, such as a Certificate of Appropriateness (COA) for Historic Zoning compliance. Refer to the detailed checklist for plan preparation and ensure your submission meets all requirements outlined in the Plan Submittal guidelines. Plans may be submitted early through the online portal or in person on a designated walk-in day. If needed, staff can assist with uploading plans.

What to expect when you get to the One Stop center

The process begins with a plan review, during which you may meet with plan review staff if needed. Once the review is complete, you will receive an email with the results and instructions on obtaining your permit if approved.  If the review is not approved, the email will include a list of deficiencies and a link to resubmit your plans when ready. Once the fees are paid and you have received a copy of the permit, you’re ready to crank up the bulldozer and begin construction.