For information on the Executive Order concerning Masks, go to:


City Hall open Monday - Friday, 8 am - 5 pm.

 For Covid-19 updates, visit

One Stop Development Center

Press Enter to show all options, press Tab go to next option
One stop

One Stop Development Services

Welcome to the City of Franklin's One Stop Center for Development Services. Our goal here is to provide customers with one location where they can come in and receive responses to their permit applications in a few hours.

Hours of Operation



109 3rd Ave South Ste 110 
Office Phone Number (615) 794-7012 
 Mondays                                   9:00 AM to 11:00 AM
 Wednesdays                            8:30 AM to 11:30 AM

 Non-Residential Projects

  • Office renovations/tenant build-out (open office layout) up to 10,000 s.f.
  • Retail/commercial renovation/tenant build-out up to 5,000 s.f. (no restaurants or assemble occupancies
  • Review of plan corrections and field revisions

Residential Projects (excluding flood plain and critical lots)

  • New Single Family Homes up to 5000 s.f.
  • Additions
  • Renovations
  • Homeowner Projects

Walk-In Meetings (20 minutes)

  • To discuss open issues



 1st & 3rd Wednesdays of the month                9:00 AM to 11:00 AM      


  • Site plan and final plats identified by DRT review
  • Walk-in meeting regarding open issues



Helpful hints to make your one stop process a success 

  1. Prepare a complete set of plans
    • Include a written scope of work to describe project details
    • For non-residential projects, include signed and sealed plans that include all disciplines of work to be done (structural/architectural, plumbing, mechanical, and electrical)
    • For new residential, additions, and decks or porches, a plot plan (to scale) must be included
    • Any other related documents, such as a Certificate of Appropriateness (COA) for Historic Zoning compliance, must be included
    • For a detailed checklist for plan preparation click here
  2. Submit Plan (go here to see what should be included)
    • Early via our online portal or walk-in on designated day. Go here to submit online
    • If necessary, staff will assist with the upload of plans from thumb drives or scan hard copies (up to 5 sheets, maximum size 11x17)

What to expect when you get to the one stop center

  1. Assistance with application and uploading plans (if needed)
  2. Plan review
  3. Meet with plan review staff (if needed)
  4. If approved, finalize permit
    • Calculate fees
    • Verify contractor license status and insurance or homeowner affidavit
    • Stamp plans
    • Establish contractors security deposit (if needed)
  5. Pay all applicable fees
  6. Crank up the bulldozer!