Payment Window open Mon-Friday 8am-Noon. City Hall Closed-Services continue online and on phone, call (615) 791-3217

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See Governor Lee's Executive Orders - Health Guidelines to Stop the Spread of COVID-19

Building and Neighborhood Services Department


Contact: 615.794.7012

The Building and Neighborhood Services (BNS) Department is a public safety agency that seeks to enhance the quality of life for residents while keeping our economic engine running.

We are located at in City Hall at 109 3rd Ave South Suite 110. Our hours of operation are Monday through Friday, 7:30 a.m. to 5:00 p.m, with permit applications being accepted until 4:30 p.m. We have One Stop for building permits each Monday from 9:00 am to 11:00 am and each Wednesday from 8:30 am to 11:30 am. Our Development One Stop is available on the first and third Wednesday of each month from 8:30 am to 11:30 am.

Building Codes and Permits

BNS is responsible for processing various permit applications and licensing trade contractors. Learn more about the commercial building permit process, residential building permit process, or apply for building permits here

For more permitting information please contact Doug Bright or call 615-794-7012.

Building Inspections

BNS employs a team of inspectors whose primary job is to be sure that any permitted work being done in Franklin complies with applicable building or electrical codes. This is done to keep our citizens safe. Learn more about inspections.

For more building inspection information please contact Roger Layman or call 615-719-2693

For more electrical inspection information please contact Chris Bridgewater or call 615-550-3054.


The zoning section  is comprised of Zoning plan review and enforcement staff who review building projects and proposed signs for compliance with the City of Franklin Zoning ordinance. Residents who do not agree with a decision made by the Zoning Division can appeal to the Board of Zoning Appeals.

For more zoning information please contact Shanna McCoy at 615-794-7012 x6631.

Property Maintenance

Homeowners and business owners in Franklin have a responsibility to their neighbors to maintain a safe, clean property. A lack of adequate property maintenance can detract from the quality of life for others and lead to public health and safety concerns. Property standards violations can be reported online here.

For more information on property maintenance please contact Ron Yeary or call 615-550-3051.

Short Term Vacation Rentals 

Building and Neighborhood Services Department is responsible for permitting Short Term Vacation Rentals(STVRs) and ensuring property owners comply with the rules and regulations set forth by the City of Franklin. If you have a concern about an STVR in your neighborhood, please contact Ron Yeary at 615-794-7012 x 6640 or submit your concerns or ideas online. The BNS Department is required by Tennessee state law § 13-7-604(C) to inform you that any false complaints made against a short-term rental unit provider are punishable as perjury under TCA § 39-16-702.

If you are the owner of a property seeking to apply for a short term vacation rental permit visit our STVR page for eligibility requirements and details on how to register.

For more information on short term vacation rentals please contact Ron Yeary or call 615-550-3051.

*New Codes Adopted and In Effect as of  1/1/2019 

      Click Here 




Construction Plan Review


 Other Services and Information