The utility payment dropbox on Second Avenue is inoperable until further notice. Please make payments inside City Hall between 8am and 5pm.  There is free 15 minute parking outside the office between the 2nd Ave. parking garage and city hall.  You can also make payments online at  or set up a bank draft by calling 615-794-4572.  We apologize for the inconvenience.

Blasting Complaints

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In the event of a blasting accident involving injury or damage, you should immediately call 911.

Vulcan Materials, located at 1001 Downs Blvd. in Franklin, blasts several times each week.  The vibrations can be felt throughout downtown Franklin and the surrounding area.  Each blast is monitored by seismic equipment to ensure that the ground movement and air blasts are within limits as established by the Tennessee State Fire Marshal's Office.  These limits were established to prevent damage to structures.

If you have concerns or complaints about blasting, the State Fire Marshal's Office has jurisdiction over the use of explosives in construction.  Please contact the State Fire Marshal at (615) 741-7190 to report blasting damage or related concerns.

Blasting complaints may also be filed with the Franklin Fire Department Fire Marshal's Office.  Please visit the City of Franklin Customer Service Request website to report blasting-related complaints.  While the Fire Department does not have prosecution authority for damage caused by blasting, we may assist the State Fire Marshal's Office in investigations.