The utility payment dropbox on Second Avenue is inoperable until further notice. Please make payments inside City Hall between 8am and 5pm.  There is free 15 minute parking outside the office between the 2nd Ave. parking garage and city hall.  You can also make payments online at  or set up a bank draft by calling 615-794-4572.  We apologize for the inconvenience.


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EMS Officer Sarah GlennSarah Glenn

EMS Officer

(615) 550-6760


Important links:


Franklin Fire Department Bike Medic Team
Stay safe - prevent injury and violence
Create your own FREE emergency medical forms!

    The Franklin Fire Department provides the highest level of pre-hospital care to Franklin residents and visitors, with Advanced Life Support (ALS) crews at every station.

    Under the supervision of an emergency room doctor, firefighters trained as paramedics are able to provide a broader range of medications and treatments than emergency medical technicians who provide Basic Life Support (BLS).


    EMS 1In 2014 68 percent of the department’s calls were medical in nature.


    Firefighters respond to emergency medical incidents and a Williamson County Medical Center ambulance follows to transport the patient and continue ALS service.