The utility payment dropbox on Second Avenue is inoperable until further notice. Please make payments inside City Hall between 8am and 5pm.  There is free 15 minute parking outside the office between the 2nd Ave. parking garage and city hall.  You can also make payments online at  or set up a bank draft by calling 615-794-4572.  We apologize for the inconvenience.


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Public Outreach/Special Events/Franklin TV

The Communications division manages internal and external communications and citizen participation initiatives. The division also handles all media relations for the City, Public Outreach/Special Events and the City’s Government Access Channel, called Franklin TV on Comcast and ATT-U-verse. The division is comprised of a Communications Manager, Public Outreach Specialist, Cable TV Coordinator and Social & Digital Media Producer.

Media Contacts

Event Contacts

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